Your Privacy Matters to Us

We safeguard your information and ensure transparency in our practices.

Last Updated: April 30, 2026

FBM Cleaning («we», «our», or «us») is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://fbmcleaning.com (the «Site») and when you use our carpet, upholstery, mattress, and commercial cleaning services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site. By using our Site or services, you consent to the data practices described in this policy.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data

Personally identifiable information that you voluntarily give to us when you request a quote, schedule a service, or fill out a contact form. This information may include:

•Contact Information: Name, email address, phone number, and physical address (including city and zip code).

•Service Details: Information regarding the specific cleaning services you require, the type of property (residential or commercial), and any photos you submit for quotation purposes.

Automatically Collected Data

When you access the Site, our servers automatically collect information about your device and your interaction with our Site. This information may include:

•Device Information: Your IP address, browser type, operating system, and device type.

•Usage Data: The pages you view, the links you click, the time and date of your visit, and the referring URL.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

•Provide, operate, and maintain our cleaning services.

•Process and manage your requests for quotes, scheduling, and customer support.

•Communicate with you regarding your appointments, including sending reminders and confirmations.

•Respond to your comments, questions, and requests.

•Improve our Site, services, marketing efforts, and customer experience.

•Send you promotional emails, newsletters, and special offers (you may opt out at any time).

•Monitor and analyze usage and trends to improve your experience with the Site.

3. Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your consent, except in the following circumstances:

•Service Providers: We may share your information with trusted third-party vendors who assist us in operating our website, conducting our business, or servicing you (e.g., CRM software, email delivery services, payment processors), so long as those parties agree to keep this information confidential.

•Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

•To Protect Rights: We may disclose your information when we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation in which we are involved.

4. Google Ecosystem and Third-Party Tracking

We use various Google services to improve our Site, deliver relevant advertising, and understand our audience. These services collect and process data in accordance with Google’s Privacy Policy.

Google Analytics

We use Google Analytics to analyze user behavior and track Site performance. Google Analytics collects data such as your IP address, browser type, and pages visited. We use this information to understand how users interact with our Site and to make improvements. You can learn more about how Google uses your data by visiting How Google uses information from sites or apps that use our services.

Google Ads and Remarketing

We use Google Ads to advertise our services across the Internet. Google Ads uses cookies and similar technologies to serve ads based on your past visits to our Site. This means we may show our ads to you on other websites within the Google Display Network or on Google Search results pages.

Google AdSense

We may use Google AdSense to display advertisements on our Site. Google, as a third-party vendor, uses cookies to serve ads on our Site. Google’s use of the DART cookie enables it to serve ads to our users based on their visit to our Site and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

Google Tag Manager

We use Google Tag Manager to manage the tracking tags on our Site. This service does not collect personally identifiable information directly, but it helps us deploy and manage other tags (like Google Analytics and Google Ads) that may collect such data.

5. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site.

6. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

7. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe we might have any information from or about a child under 13, please contact us.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

•The right to request access to the personal data we hold about you.

•The right to request that we correct or update any inaccurate or incomplete personal data.

•The right to request that we delete your personal data.

•The right to opt-out of receiving marketing communications from us.

To exercise any of these rights, please contact us using the information provided below.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will alert you about any changes by updating the «Last Updated» date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

10. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

FBM Cleaning

Miami, Florida / Boulder County, Colorado

Email: info@fbmcleaning.com

Phone (Miami): +1 (786) 381 20 71

Phone (Colorado): +1 (720) 960 31 00